On April 22, 2026, Salesforce and Google Cloud announced an expansion of their strategic partnership designed to enable autonomous AI agents to execute complex, end-to-end workflows across their respective platforms. The collaboration integrates Salesforce’s Agentforce with Google Cloud’s Gemini Enterprise, allowing AI agents to navigate and act upon data residing in both Salesforce and Google Workspace. This technical integration is intended to address the persistent challenge of fragmented data and disconnected systems within large enterprise environments.
Under the terms of the expanded agreement, the companies have established a bi-directional integration between Salesforce Data Cloud and Google BigQuery. This allows Agentforce agents to access real-time customer data and enterprise information without the need for manual data movement or duplication. Furthermore, the partnership extends to Slack, where Google Gemini-powered insights can be surfaced directly within communication channels to trigger automated actions in Salesforce. The integration supports a variety of enterprise applications, including Google Docs, Sheets, and Gmail, enabling agents to draft documents, update spreadsheets, and manage email communications based on Salesforce CRM triggers.
Marc Benioff, Chair and CEO of Salesforce, stated that the partnership represents a shift from passive AI assistants to active, autonomous agents capable of handling entire business processes. Benioff emphasized that by combining Salesforce's customer data with Google’s generative AI capabilities, organizations can automate high-value tasks that previously required manual intervention across multiple apps. Thomas Kurian, CEO of Google Cloud, noted that the collaboration focuses on providing a unified AI fabric that respects enterprise-grade security and compliance standards. Kurian highlighted that the integration utilizes Google’s Vertex AI platform to ensure that the underlying models are grounded in the specific context of a company’s proprietary data.
The companies detailed several specific use cases for the integrated agents. In sales operations, an Agentforce agent can now automatically generate a contract in Google Docs based on an opportunity closed in Salesforce, then route it for approval via Slack. In customer service, agents can retrieve technical documentation stored in Google Drive to resolve complex support tickets within the Salesforce Service Cloud. To manage these autonomous actions, the partnership includes a shared governance framework. This framework allows IT administrators to set permissions and guardrails, ensuring that AI agents operate within defined parameters and maintain data privacy across both the Google and Salesforce clouds.
The new integrated capabilities are scheduled for general availability starting in the third quarter of 2026. Existing customers of Salesforce Agentforce and Google Gemini Enterprise will be able to access the cross-platform features through their respective administrative consoles. No specific financial terms of the expanded partnership were disclosed at the time of the announcement.